Help & FAQs
At The Royal Bank of Scotland Group we place a high priority on hiring the very best people. Our selection process is designed to enable us to assess your skills and experience against the demands of the role you have applied for. We aim to ensure that our process is thorough, transparent and fair to all prospective candidates.
We also work hard to make sure the hiring process at RBS is two-way. We will ensure that you are provided with the information and support you need to enable you to best demonstrate your abilities. We will also ensure that you have the information you need to make an informed decision about a career at RBS. If you decide to apply we wish you success with your application and look forward to welcoming you on board!
Your selection experience will vary based on the role you have applied for but will typically include the following stages:
1. Learn about the roles available
Use the search facility to look for jobs that meet your criteria. This will help you decide what’s right for you.
2. Register your personal details
As part of your application you will be asked to register your personal details on the site. This means that we can keep in touch with you throughout the recruitment process. It also means that if no suitable vacancies are available for you at the moment we can contact you when new vacancies come up.
3. Complete the online application
Once you have found the role you wish to apply for, whether you apply through our website or through our employee referral scheme, we will ask you to provide background information. This will usually involve completing an application form or submitting a CV.
For some roles you will be asked to complete an application form and then be directed straight through to an online assessment process. For other roles, once we have reviewed your CV and established that there is a good fit between your background and what we are looking for, you will be contacted by our recruitment team.
4. Outline further application process
When you are contacted by a member of our recruitment team they will provide you with more details about what to expect from the next stages in the hiring process and also share more information with you about what it's like to work at RBS. They will also be able to answer any questions you might have.
For some roles we may also invite you to do a telephone interview initially. This is aimed at assessing your skills, background and experience. Telephone interviews typically last about 30-40 minutes.
5. Receive a conditional offer
If we decide to proceed we will make you an offer and give you a provisional start date. This is an important part of the process and your recruiter or RBS contact will keep in touch with you throughout, helping to answer any questions you might have. He or she will also support you with any of the practicalities involved in confirming your offer e.g. our pre-employment screening process.
6. Pre employment screening
Pre-employment screening (PES) involves a number of checks to establish your identity and history. It is required before we can employ you.
We always take time to consider all applications and inform all candidates of the outcome. We can also give you our assurance that your application and its outcome will remain confidential.
The process of pre-employment screening is undertaken within the recruitment process and forms a condition of the offer of employment. Before you join we will carry out the following checks*:
- Proof of Identity
- Proof of Right to Work: to demonstrate legal right to work in the country you are applying to
- Proof of Residency: your current and previous address history
- Proof of Activity: employment activity for the last 2 years (this could also include education or travel)
*Each country has its own legislative requirements and local jurisdiction will impact on the screening undertaken. Your hiring manager will confirm if any additional checks are required.