Our Brands

About Us

The Royal Bank of Scotland was founded in 1727. For more than half a century, it traded solely from the Scottish capital, but in 1783 we opened our first branch in the fast-growing trading city of Glasgow. 

In the twentieth century we expanded rapidly, acquiring several English banks including Williams Deacon's Bank, Glyn, Mills & Co and Drummonds Bank. In the 1950s our mobile banks began serving rural communities, and by 1960 our first office opened in New York. In 1969 we merged with National Commercial Bank of Scotland to achieve a greater market share in Scotland.

In 2000, we acquired National Westminster Bank in the biggest banking takeover ever in Britain and so inherited a rich heritage covering more than 200 banks that had made up NatWest.

Our key focus is providing great customer service, an emphasis on treating our customers fairly and an ongoing commitment to help our customers manage their finances and make the right decisions when choosing RBS products and services.

Did you know?

  * RBS Retail Banking is the No.1 for customer satisfaction

  * The "Moneysense for Schools" programme is the "Big Tick" winner for Education at the 2009 Awards for Excellence

RBS Retail Businesses

Personal Banking

RBS provides a full range of banking products and services to more than 3.5 million personal customers through 650 branches offering products and services such as current accounts, savings, loans and international services.

Customers can choose how they manage their accounts and finances - we offer online, telephone and face to face banking services.

Private Banking

RBS Private Banking offers its affluent customers a personal service, with each customer having a dedicated relationship manager who supports all their financial needs.

Financial Planning

The Financial Planning business provides RBS customers with a comprehensive range of regulated products to meet their financial planning needs.

Why work for RBS Retail?

Our people are the key to the success of RBS which is why we place a high priority in recruiting the very best people with the right skills, experience and behaviours.

We’ll then give you every opportunity to develop your potential and advance your career with development programmes such as our future leaders.

We’ll make sure your ideas and opinions are heard and considered and give you the opportunity to feedback when we are getting things right or could do better.

We promote a culture where you can share ideas, best practice and support your colleagues.

We will offer you a range of flexible benefits to suit your lifestyle from banking services, deals on new cars, financial protection products and even discounts on a bike to get you to and from work. All you have to do is pick what’s right for you.

Discover the exciting opportunities that exist across our business including customer service and sales jobs, mortgage advisor positions and managerial roles.

Customer Service, Sales & Administration Roles

We have a wealth of customer service, sales and administration roles based in our branches and contact centres across the UK.

Managerial, Relationship Manager & Development Manager Roles

We have a vast spectrum of sales, managerial and relationship management positions across our businesses and retail branches.

Specialist Roles

We have a variety of specialist positions across our businesses and retail branches including Information Technology, Finance, Human Resources, Marketing, Purchasing and Risk.

Graduate Roles

Across the Group, we offer over 20 graduate programmes. Why so many? Because the scale and scope of our work is such that no single programme could ever do our business justice.